AMS Administrator (Admin Support / Customer Service)

Join EA Recruitment Pte Ltd as an AMS Administrator in beautiful Bali! This role offers a unique opportunity to provide top-tier administrative and customer service support in a dynamic, international environment. Enjoy a 5-day workweek, AWS and VB benefits, and a competitive salary of USD 2300 - 2500 per month.

As an AMS Administrator, you'll be the backbone of our operations, handling critical administrative tasks and ensuring seamless customer service. This role is perfect for someone who thrives in a fast-paced, multicultural setting and is eager to grow within a reputable international company.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain AMS (Account Management System) software, ensuring data accuracy and system efficiency.
• Provide exceptional customer service, assisting clients with account-related queries and issues.
• Coordinate with internal teams to streamline administrative processes and improve workflow.
• Generate and maintain comprehensive reports on account activities and customer service metrics.
• Handle recruitment-related administrative tasks, including candidate onboarding and offboarding.
• Assist in the development and implementation of new administrative procedures and protocols.
• Ensure compliance with company policies and industry regulations.
• Participate in team meetings and contribute to the continuous improvement of administrative processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience in administrative support or customer service roles, preferably within the recruitment industry.
• Proficient in using AMS software, particularly in managing candidate and client data.
• Strong communication skills, both written and verbal, in English.
• Excellent organizational and time management skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software tools.
• Experience in a multicultural environment is a plus.

🛠️ Keahlian

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